NRC HEALTH

NRC Health provides analytics and insights to measure and improve patient and employee experience for healthcare organizations in the United States. The company offers market experience solutions, a subscription-based services for improved tracking of awareness, perception, and consistency of healthcare brands; assessment of differentiators; and segmentation tools to evaluate the needs, wants, and behaviors of communities through assessments. It also provides patient experience solutions, a cross-continuum multi-mode digital platform that collects and measures data to improve patient experience, engagement, and loyalty; employee experience solutions, which combines health care with technology comprising engagement, pulse, lifecycle, culture of safety, and magnet RN satisfaction; and consumer experience solution that offers online reputation solutions, community insights, and cross-journey listening through nGage. In addition, the company offers Huey, an AI engine built for Human Understanding that serves as a healthcare experience management companion; and governance solutions provided through national conferences, publications, advisory services, and an online portal for not-for-profit health system boards of directors, executives, and physician leadership. Further, it provides patient experience, service recovery, care transitions, employee engagement, reputation management, rounding, and brand loyalty. The company was formerly known as National Research Corporation and changed its name to NRC Health April 2026. The company was founded in 1981 and is headquartered in Lincoln, Nebraska.

NRC Health는 미국 의료기관을 대상으로 환자 및 직원 경험을 측정하고 개선하기 위한 분석 및 인사이트를 제공합니다. 이 회사는 시장 경험 솔루션을 제공합니다. 이 솔루션은 의료 브랜드의 인지도, 인식, 일관성 추적을 개선하고, 차별점을 평가하며, 평가를 통해 커뮤니티의 니즈, 요구사항, 행동을 분석하는 세분화 도구를 제공하는 구독 기반 서비스입니다. 또한, 다음 솔루션들을 제공합니다: 환자 경험, 참여도, 충성도를 개선하기 위해 데이터를 수집하고 측정하는 전 과정에 걸친 다중 모드 디지털 플랫폼인 환자 경험 솔루션; 참여도, 펄스, 라이프사이클, 안전 문화, 마