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8x8, Inc. provides contact center, voice, video, chat, and enterprise-class application programmable interface (API) solutions worldwide. The company offers 8x8 Work, a unified communications-as-a-service solution that enable collaboration and business continuity across voice, video, chat, and messaging; and 8x8 Contact Center is a cloud-based contact center-as-a-service solution that customer engagement across voice, chat, email, and digital channels. It also provides 8x8 Engage, which extends digital engagement tools to non-traditional customer-facing employees-sales, field service, finance-enabling to deliver AI-informed customer experiences at desk, in the field or on the go; 8x8 Communications APIs, a communications-as-a-service solutions that allow businesses to embed communications directly into digital experiences via communications APIs, including voice, SMS, rich messaging services, and additional digital and social channels; and solutions for Microsoft team users. The company markets its services through digital marketing, in-person and virtual events, peer reference and advocacy programs, localized and regional advertising, and partner and co-marketing initiatives. It serves small business, mid-market, public sector, enterprise customers, government agencies, and other organizations. 8x8, Inc. was incorporated in 1987 and is headquartered in Campbell, California.
8x8, Inc.는 전 세계적으로 컨택 센터, 음성, 영상, 채팅 및 기업용 API(애플리케이션 프로그래밍 인터페이스) 솔루션을 제공합니다. 이 회사는 음성, 영상, 채팅, 메시징을 아우르는 협업 및 비즈니스 연속성을 위한 UCaaS(통합 커뮤니케이션 서비스) 솔루션인 8x8 Work를 제공합니다. 또한, 음성, 채팅, 이메일 및 다양한 디지털 채널을 통해 고객 참여를 지원하는 클라우드 기반의 CCaaS(컨택 센터 서비스) 솔루션인 8x8 Contact Center도 제공합니다. 이 외에도 8x8 Engage는 영업, 현장 서비스, 재무 등 비전통적인 고객