Privacy Policy

Controller: bullbear.ninja

Contact: support@bullbear.ninja

You can submit privacy requests and questions using the contact email above.

This Policy applies to our website and related features (login, watchlists, chat/posts, research cards/notes, etc.).

If you follow links to third-party sites, their policies apply.

We may process the following categories of personal data:

• Account and authentication: email address, user identifier (UID), authentication/session tokens (cookies, etc.)
• Profile and preferences: display name, plan/tier, preferred skin, stealth level, settings
• User content: chat messages, posts, and content entered into notes or research features (if provided)
• Usage and technical data: access timestamps, IP address, device/browser data, security and error logs (as needed)
• Support: the content of your inquiries and any attachments you provide

We use personal data to:

• Create and manage accounts and maintain login sessions
• Provide and personalize features (watchlists, charts, notes, community features)
• Prevent fraud and abuse; protect security; handle incidents and disputes
• Respond to support requests and send service notices
• Comply with legal obligations and protect rights

Depending on your location, laws such as the GDPR may require a legal basis for processing. Where applicable, we rely on:

• Contract: to provide the Service and operate your account
• Legitimate interests: security, abuse prevention, and service improvement (balanced against your rights)
• Consent: for optional features where consent is required
• Legal obligations: to comply with applicable laws and lawful requests

We do not sell your personal data. We may share data with service providers and partners to operate the Service:

• Authentication/DB/infra: Supabase (auth, database, storage, etc.)
• Charts/visualization: third-party components such as TradingView (if used)
• Hosting/network: cloud and hosting providers (if used)
• Legal: disclosures to authorities where required by law

Our infrastructure or service providers may be located outside your country, which may involve international transfers of personal data.

Where required, we aim to implement appropriate safeguards (e.g., Standard Contractual Clauses and supplemental measures).

We retain personal data for as long as necessary to provide the Service and for legitimate and legal purposes.

• Account/profile: until you delete your account, subject to legal retention requirements
• Chat messages: may be automatically deleted after a limited period under system policy (e.g., a 24-hour TTL)
• Security/access logs: for a reasonable period needed for security and abuse prevention
• Support: for a reasonable period after resolving your request for evidence and dispute prevention

We may use cookies and similar technologies to maintain login sessions and protect the Service.

You can control cookies via your browser settings; some features may not work properly if cookies are disabled.

We implement reasonable technical and organizational measures designed to protect personal data.

• Access controls and session management
• Encryption in transit and security updates
• Abuse detection and monitoring

Subject to applicable law, you may request access, correction, deletion, restriction, objection, or portability of your personal data.

Submit requests to support@bullbear.ninja. We may need to verify your identity.

• EEA/UK users (GDPR): rights of access, rectification, erasure, restriction, portability, and objection may apply.
• California users (CCPA/CPRA): rights to know, delete, correct, and opt out of sale/sharing may apply, where applicable.

The Service is not directed to children. If you are under the age at which parental consent is required by law, you may need a parent or guardian to consent.

We may update this Policy due to legal, operational, or security changes. Material changes will be communicated using reasonable methods.

Privacy contact: support@bullbear.ninja

Depending on your location, you may have the right to lodge a complaint with a supervisory authority.